(4.0 / 5)2199+ Ratings

Lights.ie Reviews

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Overall Rating

4.0
8 Reviews
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About Lights.ie

Lights.ie is the leading online destination for lamps and lights in Ireland. They offer a wide range of lighting products including ceiling lights, pendant lights, outdoor wall lights, wall lights, and floor lamps. They also provide lighting solutions for different rooms such as the living room, bathroom, kitchen, dining room, bedroom, and outdoor spaces.

In terms of style, they offer Scandinavian lighting, designer lighting, industrial lighting, Moroccan lighting, and modern lighting. They also keep up with the latest trends and inspirations in lighting, offering guides and ideas for garden lighting, lighting trends for the current year, and nature-inspired lighting ideas.

Lights.ie provides a personalised consultation and top-rated customer service. Their team of experts are happy to assist with all things lighting. They also offer flexible payment options and free returns within 50 days for added peace of mind.

They also highlight the benefits of lighting beyond function. Proper lighting is essential for creating a comfortable ambiance and providing good orientation in a room. Optimal lighting can positively impact well-being, improving mood, productivity, and overall comfort in a home or workspace.

With high-quality LED bulbs and built-in LED technology, customers can reduce electricity costs by up to 90% while maintaining brightness comparable to traditional light bulbs.

They also offer a newsletter where customers can be the first to hear about their best offers, exclusive promotions, and the latest trends in lighting.

In addition to their wide range of products, they are committed to their customers. They have grown from a garage business to Europe's leading online specialist for lamps and luminaires with over 4,000 positive customer reviews and more than 5 million satisfied customers. They offer a wide range of products from basic to premium and customers can shop anytime and anywhere.

Their management team consists of Vanessa Stützle, who joined as CEO of Lampenwelt GmbH in 2023, in addition to her role as CEO of the LUQOM Group, and Ales Drabek, CIO and member of the management board of Lampenwelt GmbH, who is responsible for Tech, Data, and Product Management and has been with Lampenwelt since August 2021.

They have a history of growth and expansion, with new offices opening in Fulda, Berlin, Düsseldorf, and Dortmund, and online stores launching in the Czech Republic and Slovakia. They also launched the online store Lights.ie in Ireland.

In terms of their services, they offer LED warehouse lighting which ensures maintenance-free light for up to 30 years due to a long service life and higher energy efficiency. Their dedicated team of light planners helps plan an effective and economical lighting concept that is tailored to business needs.

Overall, Lights.ie offers everything one needs to find the ideal lights for their space.

Lights.ie Coupon & Discount Codes

St. Stephen's Day Sale: get an extra 10% off* on orders over €50 - even on reduced items. Valid from 26/12/2020 to 30/12/2020. Enjoy shopping!

Verified 4 days ago2880 Uses
10% OFF

Spend & Save: get an extra 15% off* on orders over €270 - even on reduced items. Free delivery within the Republic of Ireland. Save now!

Verified 5 days ago2760 Uses
15% OFF

Clearance: get an extra 12% off* on orders over €160 - even on reduced items. Free delivery within the Republic of Ireland. Enjoy shopping!

Verified 1 days ago2820 Uses
12% OFF

Lights.ie Customer Reviews (8)

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Joseph Umkhayev
Joseph Umkhayev
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Feb 25, 2023
Chad Carter
Chad Carter
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Feb 23, 2023
Csongor Albert
Csongor Albert
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Feb 22, 2023
Martim Barros
Martim Barros
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Feb 21, 2023
Anthony Wetmore
Anthony Wetmore
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Feb 21, 2023
Richard Ross
Richard Ross
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Feb 20, 2023
Jordan Clayton
Jordan Clayton
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Feb 20, 2023
Bekmurza Khadzhiev
Bekmurza Khadzhiev
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Feb 20, 2023

Lights.ie Customer’s Q&A

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Lights.ie FAQs

FAQ

About Lights.ie Payment Method?

"Lights.ie" offers several payment methods for customers. Customers can pay using Credit Card (VISA, MasterCard, Maestro or American Express). The payment is debited directly from the card. The card number, expiry date and card security code are required. This data is transmitted directly to the payment platform BS PAYONE GmbH using a secure 128-bit SSL encryption. The card should be registered for a security authentication method (Verified by VISA, MasterCard SecureCode, Maestro SecureCode, American Express SafeKey) which functions with a personal security code between the customer and their bank.

Another option is PayPal. Paying with PayPal is simple, quick and secure. Customers can choose PayPal as the desired method of payment when placing an order, then log in to their personal PayPal account with their e-mail address and their PayPal password and confirm the payment.

Apple Pay is also accepted - a secure and convenient mobile payment solution that provides an efficient and seamless shopping experience for Apple users. Once a customer has added their credit or debit card to the Wallet app, they can start using this payment method at online stores that accept Apple Pay.

Finally, customers can also order using the shipping and payment information saved to their Amazon customer account. This makes ordering quick, easy and safe. If a customer chooses to purchase using Amazon Pay, there is no need to set up an account with "Lights.ie". Instead, the information from the Amazon customer account transfers over.

FAQ

About Lights.ie Popular Products and Services?

"Lights.ie" is a leading online destination for lamps and lights in Ireland. It offers a wide range of lighting products and services. The most popular categories include Ceiling Lights, Pendant Lights, Outdoor Wall Lights, Wall Lights, and Floor Lamps. They also provide lighting solutions for different rooms such as the Living Room, Bathroom, Kitchen, Dining Room, Bedroom, and Outdoor spaces.

In terms of style, they offer Scandinavian Lighting, Designer Lighting, Industrial Lighting, Moroccan Lighting, and Modern Lighting. They also provide lighting trends and inspiration, such as a Garden Lighting Guide, Lighting Trends for 2024, and Nature-Inspired Lighting Ideas.

They offer products from top brands like Artemide, FLOS, UMAGE, Luceplan, Slamp, Top Light, and Philips Hue. They also provide LED lighting solutions, which can lead to energy and cost savings.

They offer personalized consultation and top-rated customer service. Customers can benefit from flexible payment options and free returns within 50 days for added peace of mind. They also offer a newsletter for customers to stay updated on their best offers, exclusive promotions, and the latest trends in lighting.

Please note that this information is based on the available data and may not be exhaustive. If you need more specific information, it's recommended to visit their official website or contact their customer service directly.

FAQ

Lights.ie Return Policy?

"Lights.ie" offers hassle-free returns. If customers change their mind, they can return their items free of charge within 50 days of receiving the order. To return items, customers need to check if the parcel meets certain requirements. The parcel should have a maximum weight of 20kg and a maximum length of 100cm. The package size calculated as (height + width) x 2 + length should be 250cm max. If these requirements are met, a parcel drop-off point can be used. If not, customers need to contact the customer service team. The return process is simple: customers log in with their invoice number and email address, select the item they wish to return as well as the reason for the return, and choose if they wish to receive a replacement or a refund. They then select the number of return labels needed and click the button "register return" to complete the return process.

Regarding the shipping policy, "Lights.ie" offers free delivery on orders over €99. For orders below €99, a delivery fee of €6.95 applies. If the order contains a bulky item, an extra delivery charge of €24.90 applies. The standard delivery time for in-stock items is 4 – 7 working days. Once the order is dispatched, customers will receive an email including a tracking link for real-time updates on their parcel's location. Please note that "Lights.ie" does not provide next-day delivery services. The shipping provider DPD commits to a carbon-neutral delivery without additional costs for the customer. Customers can have their order delivered to a dpd Pickup Shop by selecting the respective option at the check-out. For the delivery of bulky goods, dpd Pickup Shops are not available.

FAQ

About Lights.ie Prices and Cost?

"Lights.ie" is a leading online destination for lamps and lights in Ireland. They offer a wide range of lighting among their extensive product selection. The store provides an extra 11% off over €119 & 14% off over €179 on almost everything. They have a variety of categories including Ceiling Lights, Pendant Lights, Outdoor Wall Lights, Wall Lights, and Floor Lamps. They also offer lighting solutions for different rooms such as Living Room Lighting, Bathroom Lighting, Kitchen Lighting, Dining Room Lighting, and Bedroom Lighting.

In terms of delivery costs, orders over €99 are delivered for free. For orders below €99, a delivery fee of €6.95 is charged. If your order contains a bulky item, an extra delivery charge of €24.90 applies.

Choosing the best lighting can also lead to energy and cost savings. With high-quality LED bulbs and built-in LED technology, electricity costs can be reduced by up to 90% while maintaining brightness comparable to traditional light bulbs.

Customers can register for their newsletter to be the first to hear about their best offers, exclusive promotions, and the latest trends in lighting. Upon registration, they send a 10% voucher to use on the first shop. A minimum purchase value of €99 applies.

Please note that this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

What is the contact information for Lights.ie?

The contact information for Lights.ie is as follows:

For private customers, they can be reached via their contact form or phone. They are available from Monday to Friday, 8am to 6pm. For trade customers, they can be reached at trade@lights.ie.

For returns, items can be returned free of charge within 50 days of receipt of the order. To register a return, customers need to log into the returns portal with their invoice number and email address. After completing the steps in the portal, further instructions will be sent via email, including a return form and return label to print.

All products have a warranty of 24 months. The warranty period begins upon receipt of the goods.

Please note that this information might have changed, and it's always a good idea to check their official website for the most up-to-date contact information.

FAQ

What is Lights.ie’s free returns policy?

Lights.ie’s 50-day free returns policy lets you return items for free without a reason within 50 days of purchase, including the statutory 14-day right of withdrawal. This policy only applies to purchases made from the online retailer.
FAQ

What payment methods are accepted by Lights.ie?

Credit and debit card, PayPal / PayPal Express, and Amazon Pay are all accepted payment methods.
FAQ

How long is Lights.ie’s guarantee for a product?

The product guarantee is a voluntary offer from the manufacturer and can be found on the product page in the webshop.
FAQ

Is there any fees for Lights.ie’s bulky orders?

If your order includes a bulky item, you will be charged an additional delivery fee of €24.90.
FAQ

What are the delivery costs for Lights.ie orders?

Delivery is free on Lights.ie orders of €99 or more shipped within the Republic of Ireland.

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